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FAQ - Häufig gestellte Fragen

Fragen & Antworten (FAQ)

Here you will find answers to frequently asked questions. You will find information about DiniBoxx, the ordering process, payment options, delivery & returns, and, of course, the advantages of DiniBoxx.

If your questions are not fully answered after reading the FAQs, please feel free to contact us.

+41762556220 | info@diniboxx.ch

Opening hours: Mon-Fri 09:30 – 18:30

Über DiniBoxx

Welche Vorteile bieten die Umzugskisten gegenüber herkömmlichen Kartons?

It’s very simple:
– Very stable and stackable: Your belongings are perfectly protected.
– Water-resistant: Heavy rain on moving day? With DiniBoxx, your belongings stay dry.
– After the move: You don’t have to dispose of or store boxes.
– Promoting the circular economy: By using DiniBoxx, you support the circular economy. 

Was macht DiniBoxx?

DiniBoxx ist Ihr Partner, wenn Sie auf eigene Faust umziehen. Bei uns können Sie alle Umzugsmaterialien einfach und bequem ausleihen.

Suchen Sie eine Umzugsfirma in Zürich? Wir sind gut vernetzt und helfen Ihnen gerne weiter. Wir kennen die Profis.
Suchen

Suchen Sie eine Wohnungsreinigung mit Abnahmegarantie? Einfach im Warenkorb eine gratis Offerte bestellen.

Melden Sie sich bei uns!
info@diniboxx.ch | 076 255 62 20

Firmenumzug mit DiniBoxx

We have enough moving boxes for office relocations. Please contact us for a customized quote. 

Contact us!
info@diniboxx.ch | 076 255 62 20

Sie benötigen ein kostenloses Angebot für Wohnungsreinigung mit Abnahmegarantie?

You can request a completely free quote from us for apartment cleaning with a guarantee of acceptance. 

You’ll find this service in your shopping cart, and it’s completely free. Simply enter your contact details and you’re done. 
Alternatively, you can also email us at info@diniboxx.ch or call us at +41 76 255 62 20. 

Warum DiniBoxx?

With DiniBoxx you are choosing a sustainable moving solution that conserves resources and promotes the circular economy.

Umzug

Wie viele Umzugskisten brauche ich?

The number of moving boxes needed depends heavily on the size of the apartment and its furnishings.

In general, we recommend the following quantities:

Shared apartment room:
20 moving boxes;
Single-person household (up to 2.5 rooms):
30 moving boxes;
Single-person household (up to 4.5 rooms):
40 moving boxes;
For a family:
20 moving boxes per person

Wird das Material länger benötigt als geplant?

This is usually not a problem. The rental period can easily be extended. 

Contact us!
info@diniboxx.ch | 076 255 62 20

Produkt

Wie viel kann ich in die Umzugsbox packen

The moving box can hold up to 7 large binders (A4 – 7cm).

Wie viel Gewicht kann die Umzugsbox tragen?

The moving box has a load capacity of up to (approx.) 30 kg.
Our recommendation: It’s best not to overload the boxes and to distribute heavy items across several boxes. Your back and your moving helpers will thank you!

Sind die Umzugskisten wasserdicht?

The moving box is not 100% waterproof. However, it effectively protects against splashes and can be placed on wet ground without any problems. Your belongings will stay dry.

Wie schnell ist die Umzugskiste aufgebaut?

It only takes 4 seconds for the moving box to be ready for use.

Kann ich die Umzugskisten nach dem Umzug kaufen?

Of course, you can also purchase and keep the equipment at the end of the rental period. We would be happy to provide you with a customized offer.

Contact us!
info@diniboxx.ch | 076 255 62 20

Bestellprozess & Zahlungsmöglichkeit

Wie funktioniert der Bestellprozess?

1. Select the rental period (start and end dates).
Important: Prices are displayed depending on the rental period.

2. Add products to your shopping cart.
If desired, select «Delivery & Returns» in the shopping cart.

3. Enter your contact details, select your payment method, and you’re done !
Payment options: Credit card, TWINT, Google Pay, and Klarna

Go to the shop now

Welche Zahlungsmöglichkeiten gibt es?

We offer the following payment options: credit card, TWINT, Google Pay and Klarna.

Bietet DiniBoxx Gutscheine an?

Yes, you can buy gift vouchers from us worth 50, 100 or 200 Swiss francs. The vouchers are valid for 5 years.

Contact us!
info@diniboxx.ch | 076 255 62 20

Lieferung

Wird das Material geliefert?

Yes, we’re happy to deliver everything to you. Simply select the delivery and return service in your shopping cart . You can then enter the relevant addresses at checkout.

The prices listed are for a maximum of 40 boxes + 2 trolleys. If you require more equipment, please feel free to contact us for a free, no-obligation quote. We would be happy to create a customized offer for you.

Lieferkosten / Versandkosten

Delivery costs always include both the delivery (before the move) and the collection (after the move) of the materials, i.e., both ways. Want to save on delivery costs? Of course, you can also pick up the materials at our locations.

Locations:
Watterstrasse 91, 8105 Regensdorf | Google Maps

Wann wird das Material geliefert und abgeholt?

We offer 3 time slots. These can be selected at the checkout. 

Morning (8am-12pm)
Afternoon (1pm-5pm)
Evening (4pm-8pm)

Wie werde ich über die Ankunft der Spedition informiert?

Once the delivery company arrives, they will contact you by phone. It is important that you are reachable at the provided phone number on the day of delivery.

Selbstabholung

Kann das Material auch selber abgeholt werden?

Of course, you can also pick up the materials at our location. Simply book the materials in advance. 

Location:
Watterstrasse 91, 8105 Regensdorf | Google Maps

Wann kann das Material abgeholt und zurückgegeben werden?

We offer 3 time slots. These can be selected at the checkout. 

Morning (8am-12pm)
Afternoon (1pm-5pm)
Evening (4pm-8pm)